Privacy Policy

Effective Date: 08/11/2022
Website: www.proteashopsa.co.za
Email: sacricketshop@gmail.com

At www.proteashopsa.co.za, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly in accordance with applicable South African data protection laws.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Billing address

  • Payment details (processed securely via third-party payment providers)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (only if you opt in)

  • Prevent fraud and enhance security

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments made on our website are processed through secure third-party payment gateways. We do not store your full credit or debit card details on our servers.

4. Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Analyse website traffic

  • Remember your preferences

You may disable cookies in your browser settings, but this may affect certain website functionality.

5. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

  • Courier companies for delivery

  • Payment processing providers

  • Website hosting and technical service providers

These parties are obligated to protect your information.

6. Data Protection

We implement reasonable technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data (where legally permissible)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at sacricketshop@gmail.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

If you have any questions regarding this Privacy Policy, please contact us at:
📧 sacricketshop@gmail.com

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